Return Policy

RETURNS

At WorldClass, we stand behind the quality of every product we ship.

Because our caviar, seafood, and specialty foods are perishable, we ask that all orders be inspected immediately upon delivery. If you believe an item arrived damaged, spoiled, or in unsatisfactory condition, please contact us within 24 hours of receipt so we can review and resolve the issue.

To help us process your request, please provide:
• Your order number
• Photos of the product and packaging
• A brief description of the issue

Due to food safety regulations, we cannot accept returns of perishable products that have been opened, consumed, improperly stored, or reported outside of the 24-hour inspection window.

If your claim is approved, WorldClass may, at its discretion, provide a replacement, store credit, or refund for the affected product.

SHIPPING ISSUES

If your package arrives damaged or appears to have been tampered with, please retain all packaging materials and contact both the carrier and WorldClass as soon as possible.

ORDER CANCELLATIONS

Orders may be canceled prior to shipment. Once an order has been processed or shipped, it cannot be canceled.

QUESTIONS?

For assistance, please contact our team at store@worldclass.com and we will be happy to help.