Shipping & Returns

At WorldClass, we take every precaution to ensure your order arrives in excellent condition. Perishable products are packed in insulated cold-chain packaging with ice packs and shipped using expedited delivery methods.

Processing Time

Orders are processed and shipped within 2 business days of purchase. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Rates

Next-Day Shipping: $35

Shipping rates are calculated per order and displayed at checkout.

Delivery Schedule

To protect product quality, orders may be held for shipment if transit times could be impacted by weekends, holidays, or severe weather.

Upon Arrival

Please refrigerate all perishable products immediately upon delivery.

Shipping Destinations

Currently shipping to eligible addresses within the continental United States.

Incorrect Addresses

Please review your shipping information carefully before placing your order. WorldClass is not responsible for delays or losses resulting from incorrect or incomplete shipping addresses.

Delivery Issues

If your order arrives damaged or there is an issue with delivery, please contact our team within 24 hours of receipt at store@worldclass.com.

RETURNS & FRESHNESS GUARANTEE

At WorldClass, we stand behind the quality of every product we ship.

Because our caviar, seafood, and specialty foods are perishable, we ask that all orders be inspected immediately upon delivery. If you believe an item arrived damaged, spoiled, or in unsatisfactory condition, please contact us within 24 hours of receipt so we can review and resolve the issue.

To help us process your request, please provide:
• Your order number
• Photos of the product and packaging
• A brief description of the issue

Due to food safety regulations, we cannot accept returns of perishable products that have been opened, consumed, improperly stored, or reported outside of the 24-hour inspection window.

If your claim is approved, WorldClass may, at its discretion, provide a replacement, store credit, or refund for the affected product.

SHIPPING ISSUES

If your package arrives damaged or appears to have been tampered with, please retain all packaging materials and contact both the carrier and WorldClass as soon as possible.

ORDER CANCELLATIONS

Orders may be canceled prior to shipment. Once an order has been processed or shipped, it cannot be canceled.

QUESTIONS?

For assistance, please contact our team at store@worldclass.com and we will be happy to help.